Case Studies

Real Diagnostics, Real Findings

Each engagement begins with a structured diagnostic: understanding how the operation actually works before recommending what to build. These are the findings and designs that resulted.

Dental LabsDiagnostic + Platform Design

Operational Transformation in a High-Volume Dental Laboratory

The laboratory had invested in the industry-standard management software. Case tracking, digital routing, compliance modules, quality checklists, barcode scanning, communication tools – it had every feature the operation needed on paper. The owner had made the investment. The box was checked.

1,600 cases/month, 60 staff, $5.8M revenueManager performing >$400,000 in work on $150,000 salary12 structural dependencies identifiedCombined annual exposure: $440,000–$770,000+

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