Case Studies

Real diagnostics, real findings

Each engagement begins with a structured diagnostic: understanding how the operation actually works before recommending what to build. These are the findings and designs that resulted.

Medical & Dental LabsDiagnostic + Platform Design

Dental Lab Production System

A high-end dental laboratory processing approximately 3,000 cases per month had refined its fabrication workflows to an exceptional standard. What hadn't kept pace was the operational infrastructure making that work visible. Our diagnostic identified $600K–$750K in annual impact concentrated in the area the lab valued most: its clinic relationships.

3,000 cases/month across multiple departments$600K–$750K annual impact identified80% of risk traced to 2 root causes$551K projected annual value (conservative)

Residential ConstructionDiagnostic + Solution Design

Custom Residential Operations Platform

A premium residential builder in Toronto was preparing to scale from one project manager to three. Our diagnostic revealed five interconnected pressure points, from a template website that didn't match the firm's premium positioning to construction management software the field crew had stopped using, with a total measured operational impact of $192,000 per year.

$192,000/year measured operational impact10 hours/week recovered from admin friction500 hours/year in estimating overhead$57,600 projected annual value (conservative)

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