Orthotics & Prosthetics
O&P Practices Run Three Disciplines at Once.Their Systems Should Be Built to Match.
An O&P practice moves a single patient through clinical evaluation, custom device fabrication, and insurance administration, often across months and across disconnected systems. The practitioners doing this work have refined their craft over years. The infrastructure supporting them should reflect the sophistication of the operation.
The Industry
How Orthotics & Prosthetics Operates at Scale
Three Disciplines, One Operation
A single O&P patient cycle moves through clinical evaluation, device fabrication, and insurance authorization, often across months. Each phase has its own data, documentation requirements, and handoff points. Practices running this work across disconnected systems carry the integration burden themselves.
Multi-Stage Fabrication With Clinical Dependencies
Custom device fabrication in O&P depends on clinical inputs at every stage. Measurements, casting notes, adjustment records, and fitting outcomes inform the fabrication process continuously. Systems that separate clinical and fabrication data require manual reconciliation at every handoff.
Insurance Administration as a Workflow Variable
Prior authorization, documentation requirements, and billing cycles in O&P affect device delivery timelines, patient communication, and practice revenue in real time. Practices that integrate authorization tracking into their production workflow operate with materially less friction.
Expertise Concentrated in Key People
The clinical, fabrication, and administrative knowledge in an O&P practice accumulates over years. Fitting decisions, authorization pathways, and patient-specific considerations are held by experienced staff. That expertise is the most valuable part of how the practice operates.
Our Capabilities
How PGOL's Capabilities Apply to Orthotics & Prosthetics
Operational Capture
Understanding an O&P Practice Means Going Inside It
The workflows that matter in an O&P practice, including how clinical decisions inform fabrication, how authorization timelines affect production, and how patient-specific considerations get tracked across months of care, are not documented in any manual. PGOL consultants work inside the practice, documenting decisions and operational logic as they happen.
Learn about Operational CaptureCustom Platform
A Platform That Models the Full O&P Workflow
No existing platform models the full O&P operation: clinical records, fabrication tracking, insurance administration, and patient communication in a single coherent system. PGOL builds platforms that reflect how the practice actually works, with interfaces designed for the clinicians, fabricators, and administrators running it.
Learn about Custom PlatformOperational Automation
Automating the Work That Shouldn't Require a Person
Authorization follow-up, documentation requests, status notifications, patient communication: an O&P practice at volume generates dozens of these tasks per week. Most of them follow predictable rules. PGOL systems handle them automatically, surfacing exceptions to the right person without adding overhead to the staff running the practice.
Learn about Operational AutomationEmbedded AI
Intelligence That Understands the Practice's Own Standards
Clinical documentation processing, authorization pattern recognition, and fabrication quality evaluation in O&P require contextual judgment. PGOL embeds AI trained on the practice's own captured knowledge, applying that expertise consistently across every patient and device cycle.
Learn about Embedded AIOngoing Management
We Manage the Platform. Your Team Focuses on the Work.
An O&P practice evolves: new payers, new device categories, new clinical protocols. PGOL handles infrastructure, compliance, monitoring, and updates as the practice changes. Your team stays focused on patients.
Learn about Ongoing ManagementLet's Discuss Your Operations
Tell Us About Your Orthotics & Prosthetics Operation. We'll Tell You What's Possible.
Start a Conversation